TERMS AND CONDITIONS

These Website terms are applicable to the usage of the www.exploretourismo.com

Mode of Payment: clients can make payment using any of the following methods:

  • By Online Credit Card Payment (American Express / Visa / Master Card / Discover / Diners Club).
  • By Online Debit Card Payment (by Master / Visa / Maestro).
  • By Offline Credit Card Payment (American Express / Visa / Master Card / Discover / Diners Club).
  • By Cash / Cheque. By Bank Transfer (RTGS & NEFT).

Payment  Policy

 Flight Fare + 25% booking amount of ground package cost to initiate a booking if travel date is more than 60 days from the date of booking
75% amount of ground cost (excluding flight cost) after the all confirmation/holding regarding your booking.
Full payment is required before 25 days of the travel date.
If the package is booked within 25 days of travel date 0r Urgent booking 100 % amount of total tour cost after the all confirmation/holding regarding your booking.
In case of payment through credit/ debit card, 3% bank charges would be levied over and above the All payments should be free and clear of any withholding tax and deduction. Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by payer
Payments Procedure: All payments are to be made in name of Explore Tourismo

You will be subject to a cancellation fee for tours booked, paid for, and later cancelled as follows. 

  • More than 60 days of the travel date: 25% of package cost
  • 45 to 30 days before the travel date: 35% of package cost
  • 30 to 20 days before the travel date: 55% of package cost
  • 20 to 10 days before the travel date: 75% of package cost
  • 10 days before the travel date:: 100% of package Cost
  • Cancellation charges for Star Cruises booking shall apply as per star cruises cancellation rules.
  • Cancellation charges for Air Tickets bookings shall apply as per Air Line cancellation rules.

 

The company reserves the right to cancel any Tour prior to the departure, with out assigning any reason. All money paid by you will be fully refunded forth with in Indian rupees currency only. and no compensation will be payable. The company can not assume responsibility for any additional cost or any fees relating to the issuance and / or cancellation of air tickets or other arrangements not done through the company.

OTHER TERMS

  • There is no contract between the company and the client until the company has received the initial deposit of INR 1,000/- The full payment must be received in payment Terms as mentioned in the booking form over leaf. If not paid in that time, the company reserves the right to cancel the booking with consequent loss of deposit and apply the cancellation charges as mentioned here in before.
  • Rates mentioned above are valid for Indian nationals only until and unless specified along with quotation.
  • Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.
  • No person other than the company in writing, has the authority to vary, add amplify or waive any stipulation, representation term or condition in the brochure.
  • Base category rooms will be booked in Hotels until and unless specified in the quotation. In case the rooms are not available in selected hotel, rooms shall be booked in similar hotel or higher category rooms where you had to paid the differences.
  • Extra bed/mattress will be provided as per the hotel policy. If the hotel is giving an extra mattress instead of an extra bed it will be considered as an extra bed only.
  • Any date amendments in the air tickets will be considered as cancellation only and new tickets are issued under new applicable fare at the time of issuance of ticket and cancellation charges are applicable for the cancelled tickets as per airline policy.
  • Meals offered on the package will only be veg unless and until specified. If non veg meals are requested by the guest it will be charged extra.
  • Please carry your valid Identity proof card (passport in case of International travel) containing your photograph as it is required at the airport and during check in at hotels. Pan card is not a valid identity proof so please don’t carry that with you.
  • The check in and check-out time of most of the hotels is 02 PM to 12 PM and number of meals including breakfast is always corresponding to the no. of nights booked by the guest. The hotel does not provide breakfast on the day of arrival.
  • For early check in and late check outs payments are to be settled directly by the guest at the hotel.
  • Cost does not include Expenses caused by factors beyond our control like rail/flight/vehicle delays and cancellations, road blockage, vehicle malfunctioning, strikes, natural calamity, political disturbance etc. and it will be borne/settled by client only. Explore Tourismo will neither be responsible and nor bear these expenses.
  • No refund shall be made for unutilized services. And AC will not work in hill areas or stopped / parked vehicle.
  • Any amendments in the date or itinerary are to be intimated us in writing and amended confirmation depends on the availability of given hotels on requested dates. Cancellation policy shall be applicable in such case.
  • If the payment is not received as per the policy, the company is liable to cancel the bookings and the amount deposited will be non – refundable in the case. Also if the travel is started without clearing the balance amount against your package the company will not be responsible for any inconvenience caused during the travel.
  • Explore Tourismo can assist you in processing visa for international travel but can’t assure your visa and in case of failure of visa process, the cancellation policy will be applicable and will be charged from client.
  • In case of International travel, rates may vary based on change of ROE or any other fluctuation in international market or subject to availability.
  • Budget packages are tailored for budget travellers only (not recommended for family travellers). Budget packages are suitable for travellers who has low budget. No claim shall be raised on Explore Tourismo on services offered by Hotel/transporter in this case.
  • It is always advised to follow the travel itinerary. If for any reason travellers deviate from Itinerary, travellers shall be responsible for any extra expenses incurred on travelling, hotel, sightseeing etc. No refund shall be made for un-utilized services.
  • As Explore Tourismo is only acting as an agent we have no liability in respect of the supply of any element of your booking, including any liability for illness, personal injury, death or loss of any kind, delay and inconvenience caused directly or indirectly by any provider of travel services or products or by other third parties unless caused by our negligence.
  • All services provided and assured by the Company are subject to full realization of payment prior to departure. If payment to the Company is made by cheque, the Package/ tour component will be delivered only after realization of cheque.
  • The company shall in no circumstances what so ever be liable to the client for :
  1. Any death personal injury, sickness, accident, loss, delay, discomfort, increased expenses consequential loss and / or damage or any misadventure howsoever caused.
  2.  Any act, omission, default of independent Contractor or other person or be any servant or agent, employed by them who may be engaged or concernec in the provision of accommodation refreshment, carriage facilities or service for the client or for any person traveling with him how so ever caused.
  3. The temporary or permanent loss of or damage to baggage or personal effects how so ever caused. In this condition the expression “How so ever caused Includes negligence on the part of any person.

The company has the right at any time and for any reason:

  • To terminate this contract after acceptance of deposit but prior to the Commencement of Tour with-out assigning any reason what so ever. In the even. the company terminates this contract, the company shall refund the amount paid by the client with out payment of any interest.
  • To amend, alter, vary of with draw any tour, holiday, excursion airline, flight routing or facility it has advertised or published or to substitute an Independent Contractor of similar class if it deemed advisable of necessary. In either case, the company shall not be liable for any damage, additional expense, or consequential loss suffered by the clients orfor any compensation claims made.
  •  The company can not assume responsibility for any additional cost or any fees relating to the issuance and / or cancellation of air tickets or other arrangements not done through the company
  • All itineraries are sample itineraries, intended to give you a general idea of the likely trip -schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants’ safety, comfort & general well being.
  • Any complaint by the Tourist (including complaint on behalf of passengers of the Group submitted by the Tourist) in connection with or arising out of the tour must be notified to the Company in writing within twenty one (21) days from the end of the tour. No claim or complaint made thereafter shall be entertained in any circumstances. No individual complaint of passenger of the Group shall be entertained directly and therefore same must be made only by The Tourist who is a leader of the Group.
  • We shall not be responsible for any delays & alterations in the programme or expenses incurred directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.
  • We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.
  • The prices quoted in our proposal have been calculated ate the rate prevailing at the time of printing this brochure. The company reserves the right to amend the price published in this brochure in case of currency fluctuations. changes in the various cross rates of exchange and / or fuel costs, before the date of departure and charge accordingly. All such increases in price must be paid for in full before departure by the Client.
  • We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggages & personal property/s at all times are at the client’s risk.
  • In no event shall “Explore Tourismo” be liable for any direct, indirect, special, incidental or consequential damages due to deficiency in service by our suppliers (hotel, transporter, airline etc.). Our maximum liability is limited to our service charge.
  • The Company will not be be liable to any passenger for refund, compensation or claim for shortage of tour days or for cancellation, postponement or re-routing of any particular scheduled transport service due to any reasons including fog. The rules in respect of cancellation charges or refund will be applicable. The tickets are issued, subject to conditions here in.
  • All Claims, disputes and litigation relating to the tours arranged or co-coordinated by the the Company shall be construed according to current Indian laws only and shall be subject to jurisdiction of courts in Delhi.

NOTE : 

  • VISA is compulsory to travel to india for all foreign nationals.
  • We will not be responsible for any costs arising out of unforeseen circumstances like landslides, road blocks, bad weather, etc.